Hotjar

Hotjar equips product teams with Product Experience Insights, showing them how users behave and what they feel strongly about, so those teams can deliver real value. Discover product opportunities, consolidate qual and quant, and communicate user needs. Our team works on the compelling challenges that come with large-scale web traffic and analytics, on a product that has a real impact on the thousands of users we support around the world. We work in an agile environment, 100% remotely, and actively encourage both personal and professional growth; always be learning is one of our core values.

Headquartered on the beautiful island of Malta, in the ‘heart’ of the Mediterranean, Hotjar is a successful start-up that operates on a fully remote basis, and with a key emphasis on personal development.

Spread throughout the Americas, Europe, Africa, and Asia, our team casts a wide net across a multitude of locations, lifestyles, and backgrounds. It’s our differences that make us interesting, and our shared belief in Hotjar’s core values that bind us together.

Hotjar's culture is driven by respect, transparency, collaboration, and direct feedback. We have no room on our team for disrespect, office politics, or discrimination of any kind. We're obsessed with communicating with our users as well as within the team. We hate bureaucracy and slow-moving organizations – but we're suckers for well-defined processes. We love lean, iterative improvements, and success is measured by the value we create for our users.

We started life in 2014 as a people-first, self-funded, fully-distributed company, dedicated to helping people make websites their users love. Then after seven great years (almost all of which were profitable), we joined forces with Contentsquare to take this mission to the next level.

We’re very proud to serve customers in 180+ countries, and work with the best people around the world: our global team of over 200 Hotjarians works remotely throughout Europe, the Americas, and Africa.

Hotjar is a successful Product Experience Insights company that operates on a fully remote basis, with team members spread throughout Europe, Africa and the Americas. Our team casts a wide net across many locations, lifestyles, and backgrounds. We celebrate the uniqueness and strength found in diversity: it’s our differences that make us interesting, and our shared belief in Hotjar’s Core Values that bind us together.

These values form Hotjar's culture as one guided by respect, transparency, collaboration, and direct feedback. We put our customers at the heart of everything we do, and we do so through a diverse team working together in an honest, inclusive environment. We all commit to creating a safe working environment and are allies to those often underrepresented - including but not limited to members of BIPOC and LGBTQIA+ communities, people with disabilities, and all people who identify as women.

We believe people from different backgrounds, with different identities and experiences, make our product and our company better – just as our users come from everywhere, a diverse team helps ensure we create a product that is accessible to a wide range of people. 

We're passionate about communicating clearly with our users and within our team. We pursue big goals by prioritizing brilliantly, taking quick decisions, and delivering incremental change. Success is measured by the value we create for our users.